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How to treat call backs

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  • How to treat call backs

    I have a question about electronic system setup. I have a few calls in my system for the same person under @Calls. I called him, he couldn't talk and promised to call me back. Now what should I do with the reminder:

    1. Leave it under @Calls
    2. Put a note into @Waitng

    The first way is not GTD style because I keep in my system non-actionable reminders. The second is too way complicated because I have to create a new line in @Waiting, create a Project (?) or something and copy there all the calls for this person till the moment he calls me back...

    Any ideas how to simplify?

  • #2
    Originally posted by andit View Post
    I have a question about electronic system setup. I have a few calls in my system for the same person under @Calls. I called him, he couldn't talk and promised to call me back. Now what should I do with the reminder:

    1. Leave it under @Calls
    2. Put a note into @Waitng
    ....
    Any ideas how to simplify?
    In my system I'd just change the context of the notes to be @Waiting instead of @phone. No retyping and no new project I just change that individual action to @waiting.

    What are you using and can't you just change the context of an action on the fly easily?

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    • #3
      I didn't actually asked this person to do anything so it makes no sence to put that into waiting. It's reasonable to put that he promised to call me back. And when he does I should be reminded of previous calls i wanted to make.

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      • #4
        Leave in @calls. Suppose he forgets, you're not just going to wait forever are you? No, the next action is to call him. In the notes field of your action (if you had one) I would put in the date you last talked, and that he was going to call, so next time you look at this action you can recall the history of the conversation thread.

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        • #5
          In an electronic system, it's just a simple category change and I always move it from Calls to Waiting For right away and date stamp when I started waiting for a call back.

          On a paper system, you can move it to Waiting For, you can still date stamp it of when you left a message and leave it on Calls. But technically, you are Waiting and won't just call again. So leaving it on Calls means you aren't going to make that choice. But for simplicity with paper systems, that might be a workaround.

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