Can anyone offer some insight or best practices on how to manage the case where multiple, nearly duplicate, actions get entered for the same topic? For instance, when processing my Inbox, a next action very well may be that it will take longer than two minutes just to read the thread and determine what I want to do. Therefore, I will file that in my Read/Review folder (so my next action is to read the item). Then, before I get around to processing that particlar Read/Review item, I get another email on the same topic (perhaps a few days later, so I don't recall that I've already filed a version of this in Read/Review), which, since it will take longer than two minutes, again goes into Read/Review. Then, when I get to processing Read/Review, I find several duplicates at different points in the email thread. If I had waited for multiple messages to queue up in my Inbox (which I do not want to do), I would have been able to sort by conversation and delete all the older versions of the thread prior to entering it into Read/Review. Obviously that's not ideal either, so I'm asking if anyone has had similar experiences and some best practice thoughts on how to manage. Thanks much.
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Managing "duplicated" actions