It seems that @Waiting for category is more reactive. Maybe it's more acurate to put all the @Waiting for into @Call category. I.e. I'm waiting for a reply from customer on my proposal. I can put it in @Waiting for and wait, wait, wait... but I can put it in @Call like "CUSTOMER ABC: remind that I'm waiting for reply". What Alain says about that?
No announcement yet.
Is Waiting For proactive category?