It seems that @Waiting for category is more reactive. Maybe it's more acurate to put all the @Waiting for into @Call category. I.e. I'm waiting for a reply from customer on my proposal. I can put it in @Waiting for and wait, wait, wait... but I can put it in @Call like "CUSTOMER ABC: remind that I'm waiting for reply". What Alain says about that?
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Is Waiting For proactive category? Page Title Module
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