Episode #40: Best Practices of Email Communication

In this podcast, Coach Kelly Forrister focuses on the best practices of email communications with others, including appropriate use, writing effective subject lines, creating agreed upon response times, reply to all and more. Listen Now    Subscribe or Download iTunes Stitcher Libsyn Google Play Music Spotify SoundCloud

Processing email with GTD

The more facile you get with the GTD models, the faster you’ll be at processing your input, such as new email. We’ve found it takes most people about 30 seconds to process something. That means making a clear decision about what “done” (the outcome) and the “doing” (the next action) looks like. No software will […]

Email Best Practices for Teams

A client asked me for our best practices around email communications, to share with their globally dispersed teams. They had learned the keys to getting to inbox zero, but their productivity was stymied by the sheer volume of unproductive emails being sent around the company. These tips were born out of the shared practices we use here at […]

What's your standard for email?

I assert that it’s actually less effort to maintain your email inbox at zero than to maintain it at 300 or 3,000. Will it take effort? Of course. But there is gold to be mined there with a trusted practice that will have ripple effects across your workflow and motivation.

What do you consider is your work?

The stress many people feel can be directly attributed to the avoidance of daily and weekly catching up—with the flood of emails, voice mails, meetings, projects, and other informational and actionable items.

GTD Nuggets – Getting your email to zero

Scanning an email and leaving it in “In” because it’s not as important as other emails at the moment creates double reading, double thinking, and double decision-making (not to mention the nagging it creates in the psyche in the meantime.) – David Allen

7 tips for dealing with email

A Community Contribution from Erik Hanberg Here’s how I deal with email and keep from getting too overloaded: I have one inbox. Everything goes to the same place (accounts either forward to Gmail or I’ve actually set Gmail up to reply from those accounts). I only check email when I can reply to it easily. […]

Is Gmail’s Priority Inbox anti-GTD?

Google announced Priority Inbox today and the emails started flooding in asking, “Isn’t this anti-GTD?” Google says that Priority Inbox “automatically identifies your important email and separates it out from everything else, so you can focus on what really matters.” So, what does David Allen say about this kind of tool and the questions about […]

Digging out from backlog

The next Webinar on GTD Connect will be “Digging Out From Backlog”.  Two of our senior coaches will give you tips, tricks, and strategies for dealing with your piles of “stuff”.  If you feel like your backlog is holding you back from getting the most out of GTD, this Webinar is for you.  Free to […]

GTD & Email

Dear David Allen: I am looking for a guide/product about using email so that one’s worklife does not become overwhelmed with email.  We are an office of 30 people, and we have gotten in the habit of emailing each other rather than walking down the hall to talk.  We don’t have time to talk since […]

Tips for managing email with GTD

A GTD’er wrote to us to ask what resources we have for helping her manage email. She wrote that email is “vying for top ten on my list of overwhelming.” Here’s what one of our coaches shared: There are a few excellent resources from the David Allen Company for applying the GTD methods to your […]

Getting to the bottom of your inbox

Dear David Allen: Where do you find the time to go through the hardest parts of your Inbox (I seem to have a lower layer that never gets finished — notes from meetings that need follow up that are important but not urgent etc.)? DA: You’re trying to use your Inbox as your organizer, and […]

The GTD Best Practices Series

Do YOU know the best practices of GTD? Although they’ve been recorded for our GTD Connect online learning center, we have been posting the GTD Best Practices series to our free public podcast as well, for all to benefit from. These informal podcasts are a great way to learn the essentials of GTD. Here is […]

Inbox Zero is Not a Myth

We are often asked, “Does GTD stick long-term?”  Here’s a great demonstration from GTD’er Steve Fogel: It is a great thing to have this as the standard and comfort zone.  I would say in the last six months, I’ve consistently been here. What’s cool about GTD, is when you get here, it’s the starting point […]

How to get to Inbox Zero

A new GTD’er wrote to David Allen and asked: My dear husband thinks you keep your Inbox to zero by not posting your email address on the internet and/or by having assistants respond to your email.  I disagree. What say you? David responded: You keep your Inbox to zero by dealing with whatever shows up […]

Tricks for capturing Waiting For emails

One of the key buckets in your GTD system is Waiting For.  So what’s the biggest creator of Waiting For? Sent emails. Sure, you could slog through your Sent folder for which ones you actually need to make sure to track, but that’s like searching for a contact lens on the beach.  Good luck having […]

When email becomes a two-headed monster

Q: I think email is becoming a two-headed monster. It is vital but more and more people ignore them, don’t read fully etc. How can we move forward with accomplishing goals in this environment? Are there ideas you can offer regarding effective corporate communications and task handoffs? David Allen’s answer: Essentially email is no different […]

Getting the most out of Gmail

The better you are at using a tool, and the more you love the tools you use, the more effective they will be for your GTD system.  David Allen has said time and time again, learn at least the basic speed keys for the tools you use the most, so the tool is not slowing […]

Why are your lists repelling you?

How do ever expect to get things done on your lists if you never step away from your Email Inbox?  Seriously folks, those lists need care and feeding too.  Just like the Inbox doesn’t get to zero on its own, your lists don’t ever get completion unless you: Do what’s on them Decide not to […]